Nashville storm season runs March through May — and when a storm rolls through, it can leave behind thousands of dollars in property damage that your insurance company is hoping you won't fully document. How you respond in the first two days matters more than most homeowners realize.
1. Document everything before you clean up anything
Walk your property with your phone and record video of every damaged area — roof, gutters, siding, windows, fences, vehicles, and any standing water. Do not clean up or make permanent repairs before you document. Insurance adjusters use photos and evidence to assess your claim, and once you've thrown something away, that evidence is gone. Take wide shots and close-ups. Film the storm damage from multiple angles. If a tree fell, film the root ball, the impact zone, and all surfaces the tree touched.
2. Prevent additional damage — but keep receipts
Your policy likely requires you to take "reasonable steps" to prevent further damage after a storm. That means tarping a damaged roof, boarding broken windows, or covering exposed structural areas. Do this — but document every dollar you spend and save every receipt. Temporary repair costs are typically reimbursable under your policy. Permanent repairs made before your adjuster visits can actually hurt your claim by obscuring damage they need to inspect.
3. Do not throw away damaged items
Damaged furniture, appliances, roofing materials, siding panels, gutters — keep them. Photograph them where they fell. Insurance companies require proof that the storm, not preexisting conditions, caused the damage. Dented gutters and broken shingles are evidence. Once they're in a dumpster, your leverage drops significantly.
4. Get an independent inspection before talking to your insurance company
Most homeowners call their insurance company first. That's understandable — but it puts you at a disadvantage. The insurance adjuster works for the insurance company, not for you. Getting your own assessment first means you walk into the claims process knowing what your property actually needs, not just what the insurance company says it needs.